Returns & Exchange Policy

Items that are returned or exchanged must be received 14 days of receipt of the goods as long as they are unworn, undamaged and in a good condition, in the original packaging. The shipping is non-refundable.

If an exchange is required the order will be refunded and a new order will be placed.

In the unlikely event of receiving a faulty item, please contact Emily Grace Jewellery.

Please note earrings cannot be returned or exchanged for hygiene reasons. Nor jewellery that has been altered as requested by the customer. 

Please contact Emily Grace Jewellery if you would like to return or exchange jewellery.